T&C
Booking
- All bookings must be confirmed in advance through our website, or customer service number.
- An advance payment may be required for specific bookings, and the balance should be settled at the end of the trip.
- Token Are Not Refundable
Service Use
- The passenger agrees to provide accurate information for pickup and drop-off locations.
- Smoking, consumption of alcohol, or illegal substances is strictly prohibited in the cab.
Passenger Responsibilities
- Passengers are responsible for any damage caused to the vehicle during the trip and will be charged accordingly.
- Passengers should keep personal belongings safe; Ray Cab Service is not liable for any lost items.
Promotions and Coupons
- Ray Cab Service may offer promotions, coupons, or discounts, which are subject to specific terms and conditions as outlined on the website.
- Coupons or discounts cannot be combined unless specifically mentioned.
Privacy Policy
- We collect and use customer information as per our [Privacy Policy] to improve our services.
- Customer information will not be shared with third parties unless required by law.
FaQ!
Do I need to pay in advance for my booking?
For certain bookings, an advance payment may be required, especially for long-distance trips. You will be informed at the time of booking if an advance payment is needed.
What payment methods do you accept?
We accept cash
Can I make a booking for someone else?
Yes, you can book a cab for someone else by providing their contact details at the time of booking.
Are your drivers experienced and licensed?
Absolutely. All of our drivers are licensed, background-checked, and well-trained to ensure safe and comfortable travel.
Do you offer discounts or coupons?
Yes, we offer periodic discounts and promotions. You can check the Offers page on our website or subscribe to our newsletter to stay updated on the latest deals.
What if I leave an item in the cab?
Please contact our customer service as soon as possible if you have left something in the cab. While we are not responsible for lost items, we will do our best to help you retrieve them.
Can I smoke or drink in the cab?
For the comfort and safety of all passengers, smoking, drinking alcohol, and use of any illegal substances are strictly prohibited in the cab.
What if my driver is late?
We strive to ensure punctual service. In case of unforeseen delays, we will inform you promptly and make every effort to minimize your wait time.
How do I contact customer service?
You can reach our customer service team at +918200881412 or by emailing us at ifo@raycabservice.com